top of page


These Terms of Service governs the manner in which Drivers should provide services to riders who use the services of ROED from the website ("Site") and/or the ROED mobile application ("App"). This applies to the Site/App and all services offered by ROED.

  • Drivers must be 21 years old with a minimum three (3) year driving experience to sign up.

  • Drivers must own a valid Private Hire Vehicle licence where applicable..

  • Drivers must go through a required vetting process.

  • Drivers must sign up with a copy of their Driver's License, a recent Police Record and Vehicle Insurance.

  • Drivers must maintain a Mobile Data account with proper coverage.

  • Drivers must own a vehicle with a 3 - 6 rider capacity.

  • Drivers must own a vehicle with no visible exterior or interior damage.

  • Drivers must own a vehicle with a reliable Engine, Air Condition and roadworthy Tires.

  • Drivers must have their vehicles inspected and/or serviced every three (3) months.

  • Drivers must be properly insured and covered for passenger liabilities. 

  • Drivers are responsible for all fees associated with the required documents for sign up.

  • Drivers must pay a 25% commission of total fares. 

  • Drivers will be paid by ROED within 7 days.

  • Drivers should never accept cash payments from Riders

  • There is a no refund policy on processing fees for payment transactions between Drivers and Riders.

LIABILITIES and limitationS
  • Drivers can accept but should not solicit tips from Riders.

  • Drivers can ask a Rider to vacate a vehicle if the Driver or other Riders feel threatened.

  • Drivers must report immediately any incidents relating to Driver or Rider services.

  • Drivers should never have in their possession any illegal weapons.

  • Drivers should never encourage or accommodate Riders in any illegal activity.

  • Drivers should never be intoxicated whilst on the job.

  • Drivers should not transport children under the age of 15 unless accompanied by an adult.

  • ROED is not responsible for any Rider damages to Driver vehicles.

  • ROED is not responsible for Driver vehicle insurance and licensing. 

  • ROED is not responsible for Driver lost or stolen items.

  • Drivers will be considered ineligible to drive if they have had a criminal conviction. 

  • Drivers are limited to carrying 1 to 6 riders for Ride Sharing services regardless of seating capacity.

  • Drivers are limited to carrying up to 6 riders for group bookings.

  • Drivers are responsible for the comfort and safety of Riders and themselves.

  • Drivers should always maintain a cashless payment service.

  • Drivers must be licensed under the Tourism Certification program in order to receive visitor bookings.

  • Drivers are responsible for providing service from their registered area to any other location. 

  • Drivers should never smoke whilst on the job.

  • Drivers should never use any illegal substances. 

  • Drivers should always be properly groomed.

  • Drivers should always maintain a clean and good working vehicle.

  • Drivers work on their own time within a 24 hour period.

  • Drivers must show activity within a 30 day period.

  • Drivers cannot assign a non-registered driver to drive their vehicle.

  • Drivers can assign a Spare Driver for the same vehicle. Spare Driver must be registered.

  • Drivers must adhere to the ROED policies at all times.

  • Drivers account can be suspended or terminated for violation of Driver Policies. 

bottom of page